Refund Policy
Last Updated: 1/23/2026
Our Commitment to Customer Satisfaction
At TheCircleSquare, we stand behind the quality of our services. We want you to be completely satisfied with your purchase.
Refund Eligibility
You may be eligible for a refund if:
- You request a refund within 30 days of purchase
- The service has not been fully delivered or activated
- There is a significant service failure on our part
- You experience technical issues that we cannot resolve
Non-Refundable Items
The following are not eligible for refunds:
- Services that have been fully delivered
- Customized or personalized services
- Third-party software licenses
- Consulting hours already provided
How to Request a Refund
To request a refund, please contact our customer support team:
Email: care@thecirclesquare.com
Phone: 1 888-846-0130
Subject Line: Refund Request - [Your Order Number]
Refund Processing
Once your refund request is approved, we will process it within 5-10 business days. The refund will be credited to your original payment method. Please allow additional time for your bank or credit card company to process the refund.
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us. Our customer support team is available 24/7 to assist you.